9. Their customer support team are infamously hard to work at
Based on over 900 records from inside the Individual Items, Fits has gotten on issue with their people in the past having bombarding all of them with letters using their website and you will from its lover businesses. Occasionally, the quantity from emails is far more than users bargained for once they authorized.
While Match’s technical support is actually top notch, it appears its customer service team possess did faster admirably. Sort through the brand new grievances into the Better business bureau website and you also find one story after a separate of a let down affiliate making an application for its membership fixed otherwise making an application for a refund and being addressed poorly from the a customer care representative.
“Impolite customer care! I tried to acquire a gift subscription. The customer provider affiliate copied each other emails off incorrect and you can I was not able to submit this “gift” on-big date. When trying to get hold of customer service thru email address, it went un-responded. The 1st time We known as customer care member, they copied down the proper recommendations and you will told you I would in the future rating a verification. This information try once again never received. I had to mention right back yet another more hours knowing the acquisition could not getting edited and needed to refund the transaction and you will re-costs myself. The first member lied for me! Once i receive a diminished reported speed on the internet a few days later on, they will perhaps not credit the total amount involved. (more…)
